{"id":37177,"date":"2026-11-13T21:55:32","date_gmt":"2026-11-13T21:55:32","guid":{"rendered":"https:\/\/zeniaholiday.com\/politica-de-privacidad\/"},"modified":"2026-11-13T21:55:32","modified_gmt":"2026-11-13T21:55:32","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/zeniaholiday.com\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<\/p>\n<h2>1. Data controller<\/h2>\n<p>Andrey Rodin (Zenia Holiday), Tax ID (NIF) Y2671208W, Calle Salzillo 40, 03189 La Zenia, Orihuela Costa (Alicante), Spain. Email: <a href=\"mailto:lazeniaholiday@gmail.com\">lazeniaholiday@gmail.com<\/a>. Phone and WhatsApp: +34 635 875 426.<\/p>\n<h2>2. What data we use and why<\/h2>\n<ul>\n<li><strong>Enquiries and bookings<\/strong> (by WhatsApp, phone, email or through the website): name, phone, email, dates and number of guests. We use them to reply, prepare your booking and arrange your arrival or transfer. Legal basis: your request and the rental contract.<\/li>\n<li><strong>Guest registration:<\/strong> Spanish law requires us to collect guests&#8217; identity details (ID document, date of birth, nationality, etc.) and send them to the Ministry of the Interior (Royal Decree 933\/2021). Legal basis: legal obligation.<\/li>\n<li><strong>Payments and deposit:<\/strong> the details needed to take payment and return the security deposit (for example, your IBAN if we refund it by bank transfer). Legal basis: the contract.<\/li>\n<li><strong>Website statistics:<\/strong> only if you accept analytics cookies, we use Google Analytics to see how the site is used. Legal basis: your consent. More in our <a href=\"\/en\/politica-de-cookies\/\">cookie policy<\/a>.<\/li>\n<\/ul>\n<p>We do not send you marketing without your permission and we make no automated decisions about you.<\/p>\n<h2>3. How long we keep it<\/h2>\n<p>Booking data for as long as our relationship lasts and then for the periods required by tax and civil law. Guest registration data for 3 years, as required by Royal Decree 933\/2021. Enquiries that do not lead to a booking for a maximum of 1 year.<\/p>\n<h2>4. Who we share it with<\/h2>\n<p>The Ministry of the Interior (guest registration) and the Spanish Tax Agency when required by law. We use providers that process data on our behalf: website hosting (Hostinger, in the EU), Google (email and Analytics) and WhatsApp (Meta). Google and Meta may process data outside the EU; both participate in the EU-US Data Privacy Framework.<\/p>\n<h2>5. Your rights<\/h2>\n<p>You can ask for access, rectification, erasure, objection, restriction and portability of your data, and withdraw your consent at any time, by writing to <a href=\"mailto:lazeniaholiday@gmail.com\">lazeniaholiday@gmail.com<\/a>. If you think we have not handled your request properly, you can complain to the Spanish Data Protection Agency (<a href=\"https:\/\/www.aepd.es\" rel=\"nofollow noopener\" target=\"_blank\">www.aepd.es<\/a>).<\/p>\n<p>Last updated: November 2026.<\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37177","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/pages\/37177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/comments?post=37177"}],"version-history":[{"count":0,"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/pages\/37177\/revisions"}],"wp:attachment":[{"href":"https:\/\/zeniaholiday.com\/en\/wp-json\/wp\/v2\/media?parent=37177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}