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  1. Home
  2. Privacy policy

Privacy policy

November 13, 2026 by lazeniaholiday@gmail.com

1. Data controller

Andrey Rodin (Zenia Holiday), Tax ID (NIF) Y2671208W, Calle Salzillo 40, 03189 La Zenia, Orihuela Costa (Alicante), Spain. Email: lazeniaholiday@gmail.com. Phone and WhatsApp: +34 635 875 426.

2. What data we use and why

  • Enquiries and bookings (by WhatsApp, phone, email or through the website): name, phone, email, dates and number of guests. We use them to reply, prepare your booking and arrange your arrival or transfer. Legal basis: your request and the rental contract.
  • Guest registration: Spanish law requires us to collect guests’ identity details (ID document, date of birth, nationality, etc.) and send them to the Ministry of the Interior (Royal Decree 933/2021). Legal basis: legal obligation.
  • Payments and deposit: the details needed to take payment and return the security deposit (for example, your IBAN if we refund it by bank transfer). Legal basis: the contract.
  • Website statistics: only if you accept analytics cookies, we use Google Analytics to see how the site is used. Legal basis: your consent. More in our cookie policy.

We do not send you marketing without your permission and we make no automated decisions about you.

3. How long we keep it

Booking data for as long as our relationship lasts and then for the periods required by tax and civil law. Guest registration data for 3 years, as required by Royal Decree 933/2021. Enquiries that do not lead to a booking for a maximum of 1 year.

4. Who we share it with

The Ministry of the Interior (guest registration) and the Spanish Tax Agency when required by law. We use providers that process data on our behalf: website hosting (Hostinger, in the EU), Google (email and Analytics) and WhatsApp (Meta). Google and Meta may process data outside the EU; both participate in the EU-US Data Privacy Framework.

5. Your rights

You can ask for access, rectification, erasure, objection, restriction and portability of your data, and withdraw your consent at any time, by writing to lazeniaholiday@gmail.com. If you think we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Last updated: November 2026.